Our Contracting Reputation Speaks for Itself: Customer Testimonials in Concord NC

Satisfaction at a Higher Standard

We hired DP Contracting and Consulting to close in two, two story rooms in our home in order to create more square footage for our expanding family needs. After the dust settled, everything looked great with the exception of a section of Sheetrock in our kitchen.

After discussing it, my wife and I decided that it wasn't worth the effort to fix since the flaws were caused by uneven framing that existed before our renovations even started, but that was not good enough for Dennis. He tore out the Sheetrock, leveled the framing and redid the Sheetrock at his expense. DP Contracting guarantees satisfaction, but beware, that satisfaction may be a higher standard than your own.—D. and M. Grimm

The End Result Was Worth the Inconvenience

My experience with DP Contracting has been nothing but the best. They remodeled my bathroom last summer and my kitchen this summer. Dennis Pless came to my house and discussed the kitchen layout. He asked me what I wanted to accomplish and gave suggestions on how things should look. I was given the opportunity to work with a designer on the layout, type of cabinets, plumbing fixtures and lighting.

Kitchen - Home Remodeling Contractors in Concord NC
They did want they said they would do each day. If I had a question, the project manager, was there to help. Dennis even suggested hanging my old cabinets in my garage. That has worked out wonderfully. Being without a kitchen for 4 weeks was rough but the end result was worth the inconvenience.

I would use DP Contracting again without question! They are wonderful!—S. Gammon

Bathroom - Home Remodeling Contractors in Concord NC

A True Professional

Lori and I wanted to write to say thank you for completing our backyard makeover. As you know we had to end our relationship with a different contractor after six weeks into the project they said would take one week. The frustration was unbearable since they did not communicate with us, did not show up to perform the work and failed to deliver on promises. Also, they failed to return the unused portion of our deposit.

Once you and your crews began work, within eight working days the work was completed professionally. Your team arrived daily on time, worked diligently through the cold weather and at times, even in the rain. They pointed out what the other contractor was doing wrong and recommended ways to plan for further project expansion in the future. The retaining wall gives us usable yard space, the patio with seating wall and fire pit have already given us hours of enjoyment and warmth on these cold winter nights. We never used our backyard before and now we can't wait to get home to relax in our outdoor resort-like space.

You are a true professional and we appreciated the honesty, courtesy, and attention to detail that you and your team demonstrated.  The pictures speak for themselves! We not only have a space in which to relax and spend time with family and friends, we have a space that has increased the value of our home tremendously! This was a great experience with no money out-of-pocket up front! Thank you.—The Smith Family

Everything in Its Right Place

We contacted DP Contracting to see about "bumping out" our kitchen eating area by four feet. Dennis came, as promised, on time and ready to do business. During the course of conversation, we asked about other contracting work he might do. Well, the race was on! We discussed countertops, backsplash, new floor—the project grew and grew. Dennis had lots of great ideas and great vision of what would work. Our FOUR FOOT bump out turned into that plus kitchen remodeling and a deck addition.

We picked a gauged slate floor from samples Dennis brought. It was a novel idea but looks GREAT! We had quartz countertops installed, the new floor, new backsplash, a new pantry (also suggested by Dennis and what a good idea! He's been told that pantry was a home-run), under-cabinet lighting and bead board accent in the new kitchen area. We also went ahead and redid our bathroom while we were at it. He's great about bringing in or sending you to vendors who know their product and what will enhance your project and can suggest ideas you would never think of.

This may not seem a like a big deal but it was noticed by us and other that, even with the construction going on, at the end of the day things were in their place. Trash in the dumpster, everything neatly stacked or whatever. The construction site was kept neat and tidy which is just another example of the attention to detail by DP Contracting. They do what they say they're going to do.

We had such a great experience working with Dennis. We would recommend using DP Contracting without any hesitation and will be contacting them for any future home project needs, large or small.—M. and R. Waters

Don’t Blink or You’ll Miss Something

We met Dennis Pless through a referral, and have been very pleased with the results. When we provided a photograph of what we had in mind, little did we envision the beautiful sunroom and patio area that we now have. Dennis' expertise and guidance from the design phase through the actual construction was invaluable. He seemed to intuitively understand what we wanted to accomplish.

At our initial meeting, Dennis promise that the job would be kept on schedule and that he would do whatever necessary to make sure we were satisfied customers. He kept both promises. At one point, he said "Don't blink or you'll miss something." He lived up to that statement as well.

Workers were arriving on site as we were leaving in the morning and were finishing up when we came home at the end of the day. Dennis' project management skill kept the disruption to our daily lives at a minimum, which was quite an accomplishment considering the scope of the project. On top of doing the sunroom addition, he was also making extensive renovations to the interior and exterior of our existing home. His attention to detail and the ability to keep up with multiple tasks was amazing.

Dennis and everyone that worked on our home were a pleasure to work with and truly lived up to the statement that "satisfaction matters." In addition to the added value and beauty of our home, we gained many friends through this project. We would definitely recommend Dennis and DP Contracting and Consulting to others.—B. and D. Joyce

Attention and Priority

Thank you for taking care of the issue regarding the copper and flashing improperly installed by our builder. As you know, we purchased our home in November 2007 and almost immediately experienced an issue with water leaking above the bay window in our dining room. The water was coming in through an improperly installed piece of copper above the bay window. We contacted the builder several times over the course of the years since moving into our home with no response.

Since we have had a great relationship with you and DP Contracting for several years now, we discussed the roof leak with you. The builder responded and quickly fixed the issue at no cost to us as a result of the action you took on our behalf. Thank you Dennis and your staff for the attention and priority given to us in this process.—G. Smith

Never too Busy for a Job Well Done

We have a cultured marble (marblite) whirlpool bathtub in our master bathroom. Recently, for reasons that have yet to be determined, it suddenly developed a crack near the bottom. We contacted Dennis Pless (DP Contracting and Consulting), to take charge of the tub replacement, since some dismantling needed to be done in order to remove the old tub and install the new one. Dennis immediately contacted the supplier of the bathtub so that they could begin to fabricate a new one. Since the tub was manufactured by a reputable company, they agreed to replace it and pay for all associated costs.

In order to replace the tub, our shower enclosure had to be removed, plumbing had to be disconnected and removed, old tub broken out and removed, new tub installed, and plumbing and shower enclosure replaced. We had out-of-town company arriving during this period when the tub was unusable, so there was a certain amount of inconvenience. Dennis efficiently coordinated all phases of this project so that the downtime on the whirlpool tub was short as possible. Even though this was a small job in comparison to DP Contracting's other workload, they managed to work us into their busy schedule.

Upon completion of the job, Dennis checked to make sure there were no other issues that could have been responsible for the failure of the tub—such as lack of insulation in the crawl space, or other structural problems. Should we have a need for a contractor for future construction work, DP Contracting will be a top consideration.—J. and B. Thorson

Want to join our list of satisfied customers? Contact us today for any of your remodeling needs.
Our contractor serves customers in Concord, Cornelius, Huntersville, Lake Norman, and Davidson NC.